Marketing Representative Pre-Arrival

Company: Hilton Grand Vacations
Location: Lahaina
Posted on: May 8, 2022

Job Description:

Job DescriptionNew Marketing Concierge may be eligible for sign on bonus up to $2000 based on your experience!
Are you a positive and dynamic individual with 1 year of sales, concierge or marketing experience? You could be an excellent addition to our Owner Marketing Team!
Our foundation is about crafting memorable experiences for our owners and guests. It is your talent, passion, and dedication to our brand that energizes the success of Hilton Grand Vacations.
As a Pre-Arrival Marketing Representative you would:

• Place and receive phone calls to guests on property and prior to arrival to offer full concierge services.
• Book qualified prospects for sales presentations or alternate marketing options.
• Provide a specialized check-in experience and possibly escort guest to unit, as defined by role.
• Book and sell area activities for on-site guests according to business needs and as directed by manager.
• Ensure the highest possible resort guest satisfaction.
• Other duties and tasks as assigned by management.
  Why do Team Members Like Working for us?
  • Excellent earnings package including bonus incentives.
  • Outstanding health care options (medical, dental, and vision that encourage preventative care).
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!QualificationsWhat are we looking for?
    To be effective in this role, we require the following minimum qualifications and experience:
    • Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience
    • Intermediate computer proficiency with the ability to learn
    • Able to work a flexible schedule to include evenings, weekends, and holidays
    • High School diploma or equivalent
    • Fluency in English (speak, read and write)
      It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
      • 6 months or more previous experience working in the timeshare industry
      • Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island
        We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, Maui , Marketing Representative Pre-Arrival, Advertising , Lahaina, Hawaii