MauiRecruiter Since 2001
the smart solution for Maui jobs

Assistant Store Manager

Location: Kalaupapa
Posted on: February 25, 2021

Job Description:

The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel.

In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees.

Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.

Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control.

Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed.

Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction.

Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.

Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.
Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings.
Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process.
Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success.

Implements and enforces the cash management policy and completes timely audits of their Spectrum store.

In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures.

Provides management with frequent updates about key events in their store.

Assists with Store Manager functions and performs other duties as requested by management.

Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner
Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills
Significant time working inside a destination-style shopping environment
Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment
Displays passion for delivering a great customer experience during multiple roles in their career
Detail oriented and a good problem solver
High comfort level with personal technology, such as mobile devices and personal video platforms
Knowledge and ability to use computer and software applications
Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively

Bachelor's Degree or equivalent work experience

Skills/Abilities and Knowledge
Ability to make qualitative judgments
Some experience in implementing sales training and employee development programs
Some knowledge of identifying trends, risks and communicating those to management

1+ year: Management experience
1-3 yrs: Telecommunications/wireless experience
3-5 yrs.: Sales/Customer Service experience

Retail environment
Exposure to moderate noise level
Work hours and travel to other locations as business needs dictate
Handle a physically demanding job, lifting up to 35 lbs.
Ability to stand for prolonged periods of time
Professional attire and appearance
Valid driver's license and ability to meet Charter's motor vehicle requirements

For more information on Spectrum's benefits, please click .

Keywords: SPECTRUM, Maui , Assistant Store Manager, Executive , Kalaupapa, Hawaii

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Senior Marketing Manager
Description: '
Company: Timbers Resorts
Location: Lihue
Posted on: 02/23/2021

SICU Nurse Manager
Description: THE HEALTHCARE INITIATIVEWhere Talent Meets OpportunitySICU Nurse ManagerThe Aloha StateImagine living the island life. White-caped surf and sparkling sand awaits you in Hawaii. Live where most people (more...)
Company: The HealthCare Initiative
Location: Ninole
Posted on: 02/23/2021

Executive Director
Description: Educating Whole Children, Cultivating Community Health Kona Pacific Public Charter School is currently recruiting for the positions listed below. Please scroll down to read the full job posting for each (more...)
Company: Kona Pacific Public Charter School
Location: Kealakekua
Posted on: 02/25/2021

Sr. Project Manager
Description: Delivering Superior Government Contracting and Commercial Services Worldwide Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability Overview: Manage all administration, labor, material, (more...)
Company: Olgoonik Development
Location: Kahului
Posted on: 02/25/2021

AE - Merchandising Team Leader (Assistant Manager) - US
Description: As the full-time Merchandising Team Leader, you are the Store Team Leader's go-to in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching (more...)
Location: Kahului
Posted on: 02/22/2021

Assistant Store Manager
Description: JOB SUMMARY br The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively (more...)
Location: Kalaupapa
Posted on: 02/25/2021

Selling Experience Leader (Assistant Manager)
Description: C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world The Selling Experience Leader SEL is the key driver for the guest experience and (more...)
Company: Petco Animal Supplies, Inc.
Location: Lihue
Posted on: 02/23/2021

Director of Sales & Marketing
Description: Director of Sales Marketing - Royal Sonesta Kaua i Resort City State HI, United States Job ID 8647 Job Description The Director of Sales DOS develops and implements sales strategy of the hotel to (more...)
Company: TalentRISE
Location: Lihue
Posted on: 02/25/2021

Brewpub General Manager
Description: EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability (more...)
Company: Waikiki Brewing Company Lahaina, LP
Location: Lahaina
Posted on: 02/23/2021

Resident Manager
Description: Marriott participates in the Electronic Employment Eligibility Verification Program. br br This Employer Participates in E-Verify ENGLISH/SPANISH PDF
Company: Marriott International, Inc.
Location: Lahaina
Posted on: 02/22/2021

Log In or Create An Account

Get the latest Hawaii jobs by following @recnetHI on Twitter!

Maui RSS job feeds