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Food & Beverage Manager

Company: Marriott Vacations Worldwide
Location: Lahaina
Posted on: June 24, 2022

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY - -Position responsible for all the food and beverage operations, which includes - all culinary, restaurant, and beverage. Oversees guest and employee - satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. - - -Relocation Available -CANDIDATE PROFILE - -Education and Experience -

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. - -OR - - -
    • 2-year -degree from an accredited university in Food Service Management, Hotel -and Restaurant Management, Hospitality, Business Administration, or -related major; 2 years experience in the food and beverage, culinary, or -related professional area. - - - -CORE WORK ACTIVITIES - -Developing and Maintaining Budgets -
      • Develops -and manages all financial, employee engagement and guest satisfaction -plans and actions for Food and Beverage departments. - - -
      • Maintains a positive cost management index for kitchen and restaurant operations. - - -
      • Utilizes budgets to understand financial objectives. - - - -Leading Food and Beverage Team -
        • Manages the Food and Beverage departments (not catering sales). - -
        • Supervises - and manages employees.
        • Manages all day-to-day operations.
        • Understands - employee positions well enough to perform duties in employees' absence. - - -
        • Utilizes -interpersonal and communication skills to lead, influence, and - encourage others; advocates sound financial/business decision making; -demonstrates honesty/integrity; leads by example. - - -
        • Oversees all culinary, restaurant, and beverage. - - -
        • Creates -and nurtures a property environment that emphasizes motivation, - empowerment, teamwork, continuous improvement and a passion for -providing service. - -
        • Provides excellent customer service to all employees. - - -
        • Responds quickly and proactively to employee's concerns. - - -
        • Provides a learning atmosphere with a focus on continuous improvement. - - -
        • Provides proactive coaching and counseling to team members. - - -
        • Encourages and builds mutual trust, respect, and cooperation among team members. - - -
        • Ensures and maintains the productivity level of employees. - - -
        • Develops specific goals and plans to prioritize, organize, and accomplish your work. - - -
        • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. - - -
        • Sets -clear expectations with the employees and team leaders and ensures that -appropriate rewards are given if expectations are exceeded. - - -Ensuring Exceptional Customer Service -
          • Provides excellent customer service. - -
          • Responds quickly and proactively to guest's concerns. - - -
          • Understands the brand''s service culture. - - -
          • Ensures that all employees, team leaders and managers understand the brand's service culture. - - -
          • Sets service expectations for all guests internally and externally. - - -
          • Takes -ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. - - -
          • Ensures all banquet functions are up to standard and exceed guest's expectations. - - -
          • Provides services that are above and beyond for customer satisfaction and retention. - - -
          • Improves service by communicating and assisting individuals to understand guest -needs, providing guidance, feedback, and individual coaching when -needed. - - -
          • Serves as a role model to demonstrate appropriate behaviors. - - -
          • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - - - -Managing and Conducting Human Resource Activities -
            • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - - -
            • Conducts performance reviews in a timely manner. - - -
            • Promotes both Guarantee of Fair Treatment and Open Door policies. - - -
            • Identifies the developmental needs of others and coaches, mentors, or otherwise -helps others to improve their knowledge or skills. - - -
            • Identifies the educational needs of others, develops formal educational or - training programs or classes, and teaches or instructs others. - - -
            • Develops an action plan to attack need areas and expand on strengths based on -employee engagement and guest satisfaction results. - -Additional Responsibilities -
              • Complies with all corporate accounting procedures. - - -
              • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - - -
              • Analyzes information and evaluates results to choose the best solution and solve problems. - - -
              • Ensures effective departmental communication and information systems through logs, department meetings and property meetings. - - -#LI-OE1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Marriott Vacations Worldwide, Maui , Food & Beverage Manager, Executive , Lahaina, Hawaii

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