Assistant Branch Manager - Kihei Branch
Company: American Savings Bank
Posted on: September 20, 2022
Primary Purpose of Job Manages the Tellers and Personal Bankers
within the assigned branch. Partners with the Branch Manager to
achieve branch goals. Major Job Accountabilities Supervises branch
Tellers and/or Personal Bankers in a manner that instills teamwork,
consistency of service, and a collaborative atmosphere resulting in
an outstanding customer experience.
Accountable for performance management and ensures that teammates
are adhering to ASB operational policies and procedures.
Partners with the Teller-Lead to train and develop new tellers.
Conducts training and provides guidance to Personal Bankers.
Partners with the Branch Manager to achieve Branch performance
goals associated with, but not limited to, Customer Service, Sales,
Expense & Loss, etc. Assumes responsibility for Branch operations
in the absence of the Branch Manager.
Works to build and deepen customer relationships. Identifies
product needs and refers customers to other business partners as
appropriate. Evaluates the Branch's internal controls; reviews and
updates policies, procedures and processes to ensure compliance
with laws & regulations as well as internal control procedures.
Provides personalized, in-person education in digital banking
solutions. Experience Required One (1) - three (3) years of sales
and/or service experience in a retail or financial services firm.
One (1) - three (3) yearseadership experience Required Skills or
Training Working knowledge of bank products, branch operations and
Excellent customer service/sales skills.
Strong verbal, written, interpersonal and leadership skills. EOE,
including disability/veterans At American Savings Bank, we welcome
and support all individuals and celebrate the diversity of our team
members, customers and community. We are committed to ensuring that
our online application process is accessible and provides an equal
employment opportunity to all job seekers. If you need assistance
searching for a job or submitting an application, please contact us
by calling 808-538-2000 and a member of our Recruitment team will
follow up with you. Mahalo for your interest in American Savings
Keywords: American Savings Bank, Maui , Assistant Branch Manager - Kihei Branch, Executive , Kihei, Hawaii
Didn't find what you're looking for? Search again!