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Assistant Manager Food & Beverage

Company: Hilton Grand Vacations
Location: Lahaina
Posted on: May 24, 2023

Job Description:

Job DescriptionWhat will I be doing?

As the Assistant Food & Beverage Manager, you will ensure the expectations of our owners and guests, as well as the HGV standards are met and exceeded. You will work closely with the departmental Supervisor or Leads in regards to staff/guests interaction, training, supervision, food & beverage/retail delivery and presentation, to ensure the highest level of productivity and efficiency are achieved.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!

    Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work-- certified company, earning our 2022 certification.

    --Additional Responsibilities Include:

    • Primary focus will be on Retail / Gift Shop with emphasis on performing administrative duties which may include merchandising, budget control, scheduling, purchasing supplies, preparation of performance appraisals, inventory controls, maintaining knowledge of retail market/trends etc.
    • Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times. Ensure that all departmental activities are performed within the appropriate guidelines and that all Food and Beverage team members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.
    • Responsible for the operation of the department in the absence of the Food & Beverage Manager. Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services. Ensures the provision of special services to owners/guests as needed.
    • Supervises and accounts for the accurate collection of monies received at the various F&B outlets. Resolve problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries
    • Maintains retail vendor relations ensuring product purchasing, pricing and budgeted controls.
    • Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity.
    • Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate.
      Don't wait! Apply today.

      QualificationsWhat are we looking for?

      Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:

      • High School Diploma or equivalent
      • 1+ years of related experience.
      • 2+ years of supervisory experience.
      • Computer proficiency in Microsoft Word, Excel and Outlook.
      • Must be of legal age to serve and sell alcohol.
      • Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification.
      • Advanced math skills to include weights, measures and cash handling skills

        It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

        • BA/BS/Bachelor's Degree
        • 3+ years of related experience
        • Valid Liquor Commission Card - must be state/county-specific.
        • Valid Food Handler's Card - must be state/county-specific.
          We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, Maui , Assistant Manager Food & Beverage, Executive , Lahaina, Hawaii

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