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Wedding Events Administrator

Company: Royal Kona Resort
Location: Kailua Kona
Posted on: April 10, 2021

Job Description:

Become an integral member of our ohana, and create memorable guest experiences which make Royal Kona Resort the first choice for guests visiting the beautiful Kona coast! As a member of this family-owned and operated resort, you will help each guest feel like family and will work alongside a diverse and dedicated team.

The Romance Center creates memorable wedding experiences for couples seeking a wedding in paradise. The Wedding Events Administrator provides exemplary, personalized service and supports the wedding planning process by providing information about available wedding services and products, obtaining detailed selections from the wedding couple and coordinating services with operational staff and external business partners.

The role of Wedding Events Administrator can provide you with

  • The opportunity to make direct impact on the guest experience and contribute to monumental life events.
  • The opportunity to collaborate with clients, wedding couples, and business partners to create unique, personal events.
    A typical day for the Wedding Events Administrator may include the following responsibilities
    • Prioritizing events and associated tasks accordingly to ensure timely completion.
    • Engaging clients continuously with timely and efficient communication; providing resources and event information.
    • Utilizing established planning tools to secure event operational services and applicable vendor services, to ensure complete event execution.
    • Ensuring guest satisfaction through courteous, expeditious service and thorough follow-up.
    • Performing administrative tasks related to Accounting to accurately process payments, collect invoices, and balance client accounts.
      Royal Kona Resort might be a great match for you if
      • You are seeking a fast-paced environment with high business volume that provides the opportunity to interact with multiple clients at a time.
      • Providing personal and prompt guest service is a passion of yours---hospitality is our life!
      • You have a natural aptitude for interpersonal connection and easily establish rapport with clients, staff and vendors.
      • You enjoy interacting with diverse people; our clients originate from all over the world and our employees are just as diverse.
      • You do not shy away from resolving problems and like the challenge of turning potential issues into enjoyable experiences.

        Requirements

        The ideal candidate is a detail-oriented, efficient, and self-motivated administrative professional. The ideal candidate possesses a strong administrative skill set and some event planning/coordination experience, with preference for experience in hotel event operations.

        The ideal candidate will also possess the following knowledge, skills and abilities
        • The ability to speak, read and write proficiently in the English language.
        • Proficiency with Microsoft Office products and the ability to master property management software and reservation software systems.
        • Strategic time management skills, including effective multi-tasking ability, to work on multiple events and job tasks simultaneously, meet deadlines, and provide accurate event information to all applicable parties within established time frames.
        • Excellent communication skills through various methods including strong phone etiquette and proficient written communication skills.
        • As a condition of employment, candidate must be able to satisfy all pre-employment screenings; such as criminal background checks, drug screening and personal and professional references.

          Benefits

          Royal Kona Resort offers a competitive benefit package including the following benefits medical, drug dental and vision insurance for employees and eligible dependents; paid leave accrual benefits; observed holiday benefits; life insurance options; and retirement savings plan participation. All benefits are subject to eligibility criteria.

          This position does not offer relocation assistance.

Keywords: Royal Kona Resort, Maui , Wedding Events Administrator, Other , Kailua Kona, Hawaii

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