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Field Based Community Health Worker - Hawaii Island (East Hawaii)

Company: UnitedHealth Group
Location: VOLCANO
Posted on: May 3, 2021

Job Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doingyour life's best work.SMAs aField BasedCommunity Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.CHW's work in a team-based structure and spend the majority of their time in the community engaging directly with members.Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.This position is a field-based position with a home-based office. You will work from home when not in the field.Primary Responsibilities: Create a positive experience and relationship with the member Help member set goals and develop a care plan to achieve those goals Proactively engage the member to manage their own health and healthcare Support the member to improve their wellbeing by staying out of the hospital, and attend regular visits to their primary physician As needed, help the member engage with mental health and substance use treatment Support the member to ensure pick-up of their prescriptions Provide member education on community resources and benefits Conduct post discharge activities from hospital facility and support connection to social services Support member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community Partner with care team (community, providers, internal staff) Knowledge and continued learning of community cultures and values May conduct Health Risk Assessments (HRA) if neededYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED (or higher) Dedicated work area established that is separated from other living areas that provides information privacy Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided) Must have resided within the local community for 2+ years Knowledge of culture and values of community Familiarity with the resources available in the community Must reside in East Hawaii Ability to travel locally, up to 100 miles round trip and up to 70% of the time Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area Must be available to work Monday through Friday, 8:00am to 5:00pm HST You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.Preferred Qualifications: Bachelor's Degree (or higher) in a health - related field Field based experience Telephonic customer service experience Knowledge and/or experience with behavioral health or substance use disorders Previous care management experience Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant CHW Accreditation Experience working with the Maternity population and their families Experience working in Managed Care Knowledge of Medicaid and/or Medicare population Bilingual English / Tagalog or Ilocano or Marshallese or ChuukeseUnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with UnitedHealthcare.Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can doyour life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginningKeywords: community, behavioral health, Licensed Practical Nurse (LPN), Certified Nursing Assistant, Home Health Aide, Certified Medical Assistant, CHW Accreditation, maternity, postpartum, Hawaii, field visits, hiring immediately, #rpo

Keywords: UnitedHealth Group, Maui , Field Based Community Health Worker - Hawaii Island (East Hawaii), Other , VOLCANO, Hawaii

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