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GUEST SERVICES MANAGER

Company: Jobleads
Location: Koloa
Posted on: May 3, 2021

Job Description:

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel " like the proper way to make a bed or how to best handle luggage " it's critically important to understand Hawaiian culture and the spirit of "ohana, or "family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what "ohana truly means. " At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Guest Service Managers lead associates in significant service providing positions that may include bell, concierge, door, and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills. Experience and thorough understanding of guest services. Wild Dunes Resort | Isle of Palms , SC , US Miraval Arizona Resort and Spa | Tucson , AZ , US

Keywords: Jobleads, Maui , GUEST SERVICES MANAGER, Other , Koloa, Hawaii

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