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Account Representative

Company: Queen's Health Systems
Location: Kamuela
Posted on: May 3, 2021

Job Description:

RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:

Receives and processes payments, deposits, change fund requests and reconciliations, and preparation of cash receipts journal at North Hawai'i Community Hospital.

Follows-up on payment with patients on outstanding accounts. Processes correspondence received from payers and patients.

Responds to patient inquiries promptly and courteously and performs follow up on assigned self pay accounts.

II. TYPICAL PHYSICAL DEMANDS:

Essential: finger dexterity, seeing, hearing, speaking, and lifting usual weight of 10 pounds; pushing/pulling usual weight of 50 pounds of force; reaching above, at and below shoulder level; repetitive arm/hand motions; frequent gripping of an object.

Continuous: standing, walking.

Occasional: sitting, stooping/bending, kneeling, crawling, climbing stairs, walking on uneven ground, squatting, twisting body, lifting maximum weight of 50 pounds, carrying weight up to 25 pounds, pushing/pulling maximum weight of 50 pounds of force, static gripping of an object for prolonged periods.

Operates (equipment): typewriter, computer, printer, hospital equipment and instructional equipment.

III. TYPICAL WORKING CONDITIONS:

Not substantially subjected to adverse environmental conditions.

Subjected to many interruptions from multiple calls and inquiries.

Working environment is sometimes stressful due to workload.

Frequently works on multiple tasks and priorities at the one time.

May be exposed to infectious and contagious diseases.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

High school diploma or equivalent education.

Post high school courses or training in bookkeeping, cashiers or patient accounting.

B. EXPERIENCE:

One (1) year experience in business services, accounting or finance department or banking.

Experience demonstrating knowledge of medical billing and collection practices preferred.

Experience to demonstrate effective written and verbal communication skills in English.

Experience with personal computers and Windows application such as Excel and Word.

Knowledge of medical terminology and 3rd party regulations, preferred.

Equal Opportunity Employer/Disability/Vet

Keywords: Queen's Health Systems, Maui , Account Representative, Other , Kamuela, Hawaii

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