Extends telephone service to residential and business customers.
Installs station equipment and associated lines. Locates trouble,
repairs or replaces lines. Instructs customers in use of equipment.
Performs other related, marginal duties as required.
Duties include but are not limited to the following:
Installs service to customers' homes or business firms.
Discusses telephone service needs with customers and makes
recommendations as appropriate. Instructs customer on the use of
telephones and other equipment. Operates company vehicle to travel
to daily work sites. Installs, rearranges, reconnects, disconnects
and removes station, coin station, and associated equipment. Sets
up, reads and interprets test equipment, measuring devices, and
meters. Analyzes and clears trouble in telephone equipment and
lines. Performs preventive maintenance work associated with station
and coin apparatus. Installs lines for data and other forms of
communications, e.g. 2 wire/4 wire, TTY, data circuits, alarm
circuits. Inventories and reorders supplies, materials or equipment
as needed. Replaces missing or damaged telephone directories.
Records work assignment data on records and orders. May initiate
sales transactions through in-person or telephone solicitations.
Makes recommendations to customers on additional telephone service
as needed. May be responsible for making coin collections at pay
stations and for transporting/unloading full coin receptacles.
Tests - Results obtained in standard tests for this position
must meet minimum requirements established by the testing
Physical Demands:Ability to identify and distinguish
tones/levels Ability to identify and distinguish colors Ability to
work in confined areas. Ability to lift and carry tool boxes, drop
wire, parts containers and installation loads. Ability to climb
poles/ladders. Ability to lift, carry, set-up, climb and take down
Mental Demands: Requires alertness and attention to detail.
Valid driver's license. Must be able to operate manual
Ability to obtain security clearance.
Indoor-outdoor work. Exposed to adverse weather conditions,
confined work areas, dust, noise, dirt, irate customers, etc.
Weekday, weekend and holiday work tours including day, evening and
night hours. Scheduled work tours may be weekday, weekend and
holiday, including day, evening and night hours. Subject to
occasional scheduled and/or unscheduled overtime work and