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Sales Gallery Coordinator

Company: Hilton Grand Vacations
Location: Waikoloa
Posted on: June 11, 2021

Job Description:

Job Description

At Hilton Grand Vacations, our commitment to excellence is recognized and celebrated by some of Hawaii’s best accolades, including the recent award for Top Vacation Timeshare in Oahu in Hawaii Magazine’s 2021 Reader's Choice Awards.

 

As a Sales Gallery Coordinator, you will be greeting guests professionally and courteously to provide a positive environment for Guests and Owners, in support of the Sales team. You will be responsible for updating the system (Chorus) with tour information and assigning guests to Sales Executives according to the sales rotation. They are also responsible for answering and directing incoming telephone calls while maintaining the Sales Galleries.

 

  • Verify accuracy of invitation, as needed, to validate the qualified tour and verify individuals on the invitation
  • Assists in opening and closing of the Sales Gallery and model rooms
  • Responsible for presentation as well as preparing and maintaining the kitchen, self-service, and guest seating areas
  • Handle situations with dissatisfied guests who are inquiring about direct marketing packages
  • Assigns sales bays for Sales Executives by tour guest count and age of children (if applicable)
  • Liable for gift banks at assigned locations with an average value of $41,000, and maintains accuracy and balancing during shift
  • Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
  • Additional duties assigned by Management, as needed, to further business objectives

 

 

What will it be like to be a Team Member.....

 

At the core of our company's success are our Team Members. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

 

Don’t wait! Apply Today.

 

 

EOE/Disabled/Veterans

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 
 
Qualifications

What are we looking for....

 

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!

 

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Diploma/GED
  • Able to work flexible schedules including mornings, evenings, weekends and holidays
  • Intermediate computer skills – familiar with Microsoft Office Suite
  • Demonstrate excellent communication and interpersonal skill
  • Maintain a professional appearance and attitude
  • Able to manage multiple tasks and demonstrate strong organizational skills in a fast-paced work environment

 

 

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Associate's Degree/College Diploma
  • 1+ year of customer service experience
  • Fluency in English and Japanese

Keywords: Hilton Grand Vacations, Maui , Sales Gallery Coordinator, Other , Waikoloa, Hawaii

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