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Supervisor Housekeeping - New Hire Bonus up to $1,000!

Company: Hilton Grand Vacations
Location: Waikoloa
Posted on: July 14, 2021

Job Description:

Job Description

New Hire Bonus up to $1,000!

At Hilton Grand Vacations, our commitment to excellence is recognized and celebrated by some of Hawaii’s best accolades, including the recent award for Top Vacation Timeshare in Oahu in Hawaii Magazine’s 2021 Reader's Choice Awards.


What will I be doing?

As a housekeeping Supervisor, you will supervise housekeeping operations to include rooms, Public areas, and back of the house areas to achieve and maintain the hotel’s high standards of cleanliness.

  • Assists in training all housekeeping staff, and scheduling staff according to standards and forecasted occupancy; assigns daily work tasks to employees.
  • Assures that the Front Desk has room inventory in a timely manner.
  • Supervises the Housekeepers, inspects guestrooms and public areas throughout the resort.
  • Ensures that employees have the supplies necessary to perform their duties.
  • Assist in the inventory process.
  • Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
  • Assist in all department meetings.
  • Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Will be required to work in a fast-paced stressful environment.
  • Displays professional image at all times through appearance, dress, and conduct.
  • Follows company philosophies, policies, and procedures and is able to effectively communicate them to subordinates.
  • Assist/conduct training classes regarding safety, security, department procedures, and service guidelines.
  • Aid in the performance review process on a quarterly and yearly basis.
  • Ensure the hotel complies with all federal, state, and local laws, including OSHA.
  • Other duties as assigned by management.

We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!


Hilton Grand Vacations is the leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success is our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience.


What are we looking for?

  • Ability to motivate and advise others, solve practical problems and take care of a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Decision making, and Interpersonal communication skills
  • High School Diploma or equivalent
  • 2+years of related experience
  • 2+ years in supervisory experience
  • Ability to stand, sit, crouch, bend, stoop, reach, grasp, push/pull, and lift/carry items frequently throughout the workday
  • Flexible to work occasional evenings, weekends, and/or holidays

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations!

Keywords: Hilton Grand Vacations, Maui , Supervisor Housekeeping - New Hire Bonus up to $1,000!, Other , Waikoloa, Hawaii

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