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PBX Operator - Maui Bay Villas - New Hire Bonus up to $1,000!

Company: Hilton Grand Vacations
Location: Kihei
Posted on: July 15, 2021

Job Description:

Job Description

New Hire Bonus up to $1,000!


At Hilton Grand Vacations, our commitment to excellence is recognized and celebrated by some of Hawaii’s best accolades, including the recent award for Top Vacation Timeshare in Oahu in Hawaii Magazine’s 2021 Reader's Choice Awards.


As a PBX Operator, you will be responsible for responding to all incoming calls promptly and with utmost courtesy, dispatching guest or owners needs and requests to all appropriate departments. Provides professional hospitality and information to all guests, owners and team members. Displays excellent knowledge of the product, property and overall company.


  • Answers telephone calls and connects them to their appropriate extensions.
  • Expedites guests and owners requests and concerns to departments, ensuring completion and follow-up to guests' satisfaction. Ensures follow-up logs are completed.
  • Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery.
  • Maintains any pertinent departmental log sheets, checklists and/or reports.
  • Assist with other departments and perform other duties as assigned.



What will it be like to be a Team Member.....

At the core of our company's success are our Team Members. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.


Don’t wait! Apply Today.




We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!


To fulfill this role optimally, you must possess the following minimum qualifications and experience:

  • High School Diploma/GED
  • Able to work flexible schedules including mornings, evenings, weekends and holidays
  • Excellent English language communication skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments
  • Previous PBX experience with understanding of switchboard procedures
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands



It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Associate's Degree/College Diploma
  • Prior high-volume switchboard experience
  • Prior hotel/timeshare experience

Keywords: Hilton Grand Vacations, Maui , PBX Operator - Maui Bay Villas - New Hire Bonus up to $1,000!, Other , Kihei, Hawaii

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