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Resident Services Coordinator (1391)

Company: EAH Housing
Location: Kahului
Posted on: November 17, 2021

Job Description:

This position is for a full-time (40 hours/week) Resident Services Coordinator to work at Kenolio Apartments and Kahului Town Terrace, affordable housing communities in Kihei and Kahului, Hawaii. Candidates with 2+ years of social work or case management experience preferred. BA Degree in Social Services, Healthcare or related field, or equivalent combination of education and/or experience. Ideal candidates will have experience with youth, families, and the elderly. COMPANY OVERVIEW EAH Housing has been developing, managing and promoting affordable housing since 1968. We are one of the largest and most respected nonprofit housing development and management organizations in the western United States. With a staff of over 450, EAH develops multi-family housing, manages over 100 properties in California and Hawaii, and plays a leadership role in local, regional and national housing advocacy efforts. At EAH, we put our core values into action on a daily basis. We recognize that training is a critical investment in the success of our employees and in the continued excellence of EAH. Please visit our website to learn more about our culture and read employee comments to learn more about what it would be like to work at EAH. For immediate consideration, please apply to requisition RESOU002539 on our website at www.eahhousing.org/careers POSITION OVERVIEW Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines the needs for on-site services and explores ways programs and services can be brought to the property. Engages in using a trauma-informed approach to service delivery and developing community relationships. Understands and supports EAH's mission and core values. RESPONSIBILITIES * Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Provides information, assistance, and resident services referrals and engages in follow-up. Performs needs assessments to determine what types of programs and services would benefit the residents. Obtains resident feedback on effectiveness and quality of programs and their delivery through an annual Resident Satisfaction Survey. Develops supportive relationships with residents and conducts regular outreach to encourage participation in resident programs. * Provides and coordinates opportunities for residents to learn new skills, build community and promote self-sufficiency, including social, educational and StayWell activities (e.g., celebrations, classes). * Connects residents to food resources in their community. Increases resident access to food by facilitating distributions as needed. * Establishes connections with service providers and maintains community resource directory in online database. * Accurately prepares and maintains monthly budgets, program files and other documents in online database and as required by regulatory requirements. * Creates monthly newsletters and calendar of events and activities. * Maintains collaborative relationships with property managers and REM staff. Participates in biweekly meetings with the site team. * Actively participates in company-wide special initiatives, such as scholarships and digital learning, as applicable. * Assists with recruiting and coordinating volunteers and vendors as needed. * Maintains resident confidentiality and mutually respectful relationships. * Attends all Resident Council meetings and works with the Council and residents to encourage higher levels of participation and access to program activities. * Interfaces regularly with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. Monitors participating agency involvement for quality and compliance with memorandums of understanding or other service agreements. * Attends department and company meetings, trainings. * Actively participates in EAH's Injury and Illness Prevention Plan. * Regular and predictable attendance. * Other duties as assigned. QUALIFICATIONS * BA Degree in Social Services, Healthcare or related field, or equivalent combination of education and/or experience. * 1-2 years of social service experience working with elderly, families CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have receive such an offer, you will be required to submit and pass our criminal background requirements. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. COVID-19 VACCINATION REQUIREMENT EAH requires that all new hires be vaccinated at the time of hire, i.e., vaccinated on their first day of work and provide proof of their vaccination status. Accommodations will be made for applicants with a valid medical reason or a sincerely held religious belief that they cannot get vaccinated. Accommodations can be requested after an offer has been extended. BENEFITS We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with company match. We also offer a generous vacation accrual, holiday schedule and work schedule flexibility. EAH Housing is an AA/EEO/Veterans/Disabled Employer. CA BRE #00853495 - HI RB-16985

Keywords: EAH Housing, Maui , Resident Services Coordinator (1391), Other , Kahului, Hawaii

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