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Guest Relations Coordinator

Company: Marriott Vacations Worldwide
Location: Princeville
Posted on: November 22, 2021

Job Description:

Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Marriott Vacation Club--, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. What's in it for you? * Hotel and resort discounts * Immediate 401(k) Company match up to 6% * Growth and development opportunities * Positive work environment What will you do? * Conduct pre-arrival calls to guests coming on a promotional package. * Engage with guests and provide elevated customer service by phone. * Effectively communicate the benefits of the guest's vacation package and confirm details. * Provide the highest level of service to suggest local attractions and restaurant recommendations . * Provide effective problem resolution techniques if applicable . What are the requirements? * Enjoy talking with guests by phone * Excellent written and verbal communication skills * Local area knowledge * Computer skills * Flexible schedule, including the ability to work weekends and holidays Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

Keywords: Marriott Vacations Worldwide, Maui , Guest Relations Coordinator, Other , Princeville, Hawaii

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