Bellperson (Full-time Regular)
Company: Hilton Grand Vacations
Posted on: January 13, 2022
Job Description JOB SUMMARY Under supervision, the Bell Person
greets and assists all members, owners, and guests arriving or
returning to property; also responsible to assist with luggage
to/from suites. - ESSENTIAL JOB FUNCTIONS Responsible for all
luggage during check-in and check-out by loading, unloading, and
storing as needed.
Directs all members, owners, and guests to their assigned suite,
provides guidance regarding the location of the parking areas,
miscellaneous resort amenities.
Distributes all member, owner, and guest deliveries (such as
flowers and packages) upon arrival to the resort; logs all items
for delivery/delivered in the Bell Person's log book.
Monitors all parking and surrounding areas. - Tags all cars in no
parking zone or employee parking in non-designated areas. -
Maintain all equipment, such as bell carts and club cart.
Assists all members, owners, and guests to and from suites with
club cart when necessary (disabled guests in need of assistance,
grocery delivery, transportation to buildings from parking areas
when raining, etc.).
Maintains lobby and porte-cochere areas to look presentable at all
times and to ensure safety of all members, owners, and guests.
Assists with the pick-up and delivery of large items to and from
various departments on site.
Completes all required Company trainings and compliance courses as
Adheres to Company standards and maintains compliance with all
policies and procedures.
Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES This position does not include
Qualifications EDUCATION High School Diploma or equivalent.
EXPERIENCE No prior experience or training required.
No supervisory experience required.
LICENSE & CERTIFICATIONS This position does not require licenses or
SKILLS & ABILITIES This position requires the capability to
understand and follow both oral and written directions as well as
knowledge and usage of correct business English and office
practices. - Must be able to communicate effectively with others,
analyze and resolve problems, maintain effective working
relationships, and interact successfully with internal and external
customers. Specific skills and abilities include, but are not
limited to the following: Ability to maintain extreme
confidentiality when deemed necessary.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage
Ability to take initiative and effectively adapt to changes.
Able to establish and maintain a cooperative working relation.
Must conduct himself/herself in the most consistent professional
manner. - Must possess effective people skills and display an
attitude of cooperation and willingness to assist at all times.
Be a self-starter, with the ability to work unsupervised and manage
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals. -
Ability to write routine reports and correspondence. - Ability to
speak effectively before groups of customers or team members of the
Able to use sound judgment; work independently, with minimal
Able to perform a variety of duties, often changing from one task
to another of a different nature, with impending deadlines and/or
Performs well with frequent interruptions and/or
Keywords: Hilton Grand Vacations, Maui , Bellperson (Full-time Regular), Other , Koloa, Hawaii
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