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Head Teller

Company: First Hawaiian Bank
Location: Makawao
Posted on: May 11, 2022

Job Description:

Head Teller

Grade 5

Department

Pukalani Branch (Pukalani, Maui)

Work Schedule

Monday - Thursday 8:00AM - 4:30PM; Friday 8:00AM - 6:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)

Responsibilities

Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration.

Provides stellar customer service while processing customer transactions and supports bank goals by promoting and referring bank products and services. Assists in the supervision of Branch Tellers and Branch operations.

Required Qualifications

* One year of experience as an FHB Senior Teller; or
* Two years' experience as an FHB Teller and cross-trained to perform supervisor duties; or
* One year experience as a Teller (or equivalent) in another financial institution with two years' supervisory and cashiering experience
* High school diploma or equivalent.

Preferred Qualifications

* Knowledge of the financial services industry. (e.g., retail, mortgage/loans/deposits, and wholesale banking)
* Must be pleasant and tactful when interacting with customers.
* Good oral and interpersonal communication skills.
* Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
* Able to handle confidential matters judiciously.
* Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator.
* Possess sales skills to enhance business development opportunities.
* Ability to work independently with minimal supervision.
* Familiar with standard concepts, procedures, and practices in branch operations.
* Demonstrated ability to lead a team.
* Ability to work under pressure with multiple deadlines.
* Ability to problem solve.
* Ability to resolve complex staff and customer issues/transactions.
* Exercise good judgement.

Keywords: First Hawaiian Bank, Maui , Head Teller, Other , Makawao, Hawaii

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