Educator
Company: Lululemon
Location: Lahaina
Posted on: May 13, 2022
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Job Description:
We are currently hiring for both Part-time and Full-time
Educators.*Who We Are: *lululemon is an innovative performance
apparel company for yoga, running, training, and other athletic
pursuits. Setting the bar in technical fabrics and functional
design, we create transformational products and experiences that
support people in moving, growing, connecting, and being well. We
owe our success to our innovative product, emphasis on stores,
commitment to our people, and the incredible connections we make in
every community we're in. As a company, we focus on creating
positive change to build a healthier, thriving future. In
particular, that includes creating an equitable, inclusive and
growth-focused environment for our people.*Job Summary: *The
Educator role is the foundation of our success as an organization.
Educators are experts in creating world-class customer service, or
guest experience, in our retail stores. They are responsible for
engaging and connecting with our guests, sharing top-quality
product education, and speaking authentically about our community
and culture.Key Responsibilities of the JobGuest (i.e., Customer)
Experience* Interact with guests to ensure a great guest experience
in a manner that values guests' time.* Assess guests' needs to
provide customized, effective purchase and return solutions and
support.* Provide technical product education by articulating the
value and benefit of the product.* Facilitate a seamless end-to-end
guest experience by conducting accurate and timely guest
transactions and executing market-relevant omnichannel programs
(e.g., buy online/pickup in store, phone sales, and ship from store
options) according to company standards.* Move dynamically on the
floor to continuously engage with guests and attend to guest or
store needs.* Receive guest feedback and partner with store
leadership to take appropriate action and "make it right" for
guests.Working with Others* Contribute to a respectful and
inclusive team environment by welcoming and celebrating differences
to ensure a supportive and engaging experience for all team members
and guests.* Establish supportive and productive relationships with
all team members.* Collaborate with team members to ensure optimal
guest experience and support store operations.Operations* Perform
product presentation tasks (e.g., put items back in place, restock
or add depleted items to the floor from inventory, destock or
relocate items) according to company standards.* Use in-store
technology to support store operations and provide positive guest
experiences.* Perform cleaning tasks as needed throughout the shift
to maintain the luxury environment of the store.* Understand and
adhere to people safety policies and procedures to maintain a safe
work environment.* Perform work in accordance with applicable
policies, procedures, and laws or regulations.Key Skills & Core
Values You Bring* Inclusion & Diversity: Creates/supports an
inclusive environment that values/celebrates differences*
Integrity/Honesty: Behaves in an honest, fair, and ethical manner*
Guest Experience: Enjoys working and connecting with,
understanding, and helping guests* Personal Responsibility: Accepts
responsibility/accountability for actions; is dependable*
Self-Awareness: Is aware of how words or actions may be perceived
by or affect others* Collaboration and Teamwork: Works productively
with others to achieve goals; seeks diverse perspectives*
Enthusiasm: Is enthusiastic about one's own work; looks for ways to
make work fun and engagingJob RequirementsEligibility* Must be
legally authorized to work in the country in which the store is
located* Must be 18 years of age or older* Must have proof of the
Right to Work and evidence relating to associated local legislative
requirements (EMEA only)* Must have the ability to travel to
assigned store with own transportation methodsAvailability* Willing
to work a flexible schedule including evenings, weekends, and
holidaysOther Willingness Requirements* Willing to work in an
environment with bright lights and loud music* Willing to move
through a store for most of a shift to help guests and accomplish
work* Willing to move boxes weighing up to 30 lbs (13.6 kg)*
Willing to work as part of a team and also complete some work
independentlyJob Assets (i.e., nice to have; not required)*
Education: High school diploma, GED, or equivalentIn keeping with
our mission, please connect with us at accommodations@lululemon.com
if you have questions about how your unique abilities may translate
to the requirements for this role, with or without a reasonable
accommodation. In your email, please include the position title,
the location of the position and the nature of your question or
request.Beyond The Paycheck (Benefits & Perks)At lululemon, we care
for and invest in the whole person - body, mind, spirit. Our total
rewards program is designed to support you in achieving your goals
and focus on the things you love. In addition to competitive base
pay and a team-based bonus program, we also offer extended health
plans, paid time off, savings plans, generous employee discounts,
fitness/yoga classes, parenthood top up program and personal and
professional development programs.*Note: * availability of these
benefits and perks may be subject to your location & employment
type and may have certain eligibility requirements. The Company
reserves the right to alter these benefits and perks in whole or in
part at any time without advance notice.Job Types: Full-time,
Part-time
Keywords: Lululemon, Maui , Educator, Other , Lahaina, Hawaii
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