Contracts Processor

Company: Marriott Vacations Worldwide
Location: Lahaina
Posted on: June 21, 2022

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. AvailabilityThis is a full-time position with working hours that include evenings, weekends, and/or holidays. Flexible availability is necessary. This is not a remote/work-from-home role.POSITION SUMMARY Process contracts accurately by entering information into appropriate system. Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying). Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners' service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.Contracts Processing

• Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.Office Equipment
  • Transmit information or documents using mail, scanner, or facsimile machine.
  • Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
  • Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.
  • Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.Computers/Software
    • Use computer systems and software packages to input, access, modify, store, or output information.
    • Enter and retrieve data from computer systems using a keyboard, mouse or trackball. -
    • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.Communication
      • Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner.
      • Speak to customers and co-workers using clear, appropriate and professional language.
      • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
      • Talk with and listen to other employees to effectively exchange information.Working with Others
        • Support all co-workers and treat them with dignity and respect.
          • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
          • Partner with and assist others to promote an environment of teamwork and achieve common goals.Physical Tasks
            • Enter and locate work-related information using computers.
            • Read and visually verify information in a variety of formats (e.g., small print).
            • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Policies and Procedures
              • Maintain confidentiality of proprietary materials and information.
              • Protect the privacy and security of customers and coworkers.
              • Follow company and department policies and procedures.
              • Perform other reasonable job duties as requested. Critical CompetenciesAnalytical Skills: Computer Skills, Learning, Arithmetic ComputationInterpersonal Skills: Teamwork, Interpersonal Skills, Diversity RelationsCommunications: Applied Reading, Listening, Communication, Writing, English Language ProficiencyPersonal Attributes: Integrity, Stress Tolerance, Dependability, Adaptability/Flexibility, PresentationOrganization: Detail Orientation, Multi-Tasking, Time ManagementPhysical Abilities: Visual Acuity Preferred Qualifications
                • Education: High school diploma/G.E.D. equivalent
                • Related Work Experience: 6 months of related experience
                • Supervisory Experience: No supervisory experience is required
                • Certification: Notary Public preferred, or willingness to obtain Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Marriott Vacations Worldwide, Maui , Contracts Processor, Other , Lahaina, Hawaii