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Clerical Professionals

Company: Array Corporation
Location: Kahului
Posted on: August 7, 2022

Job Description:

Employers Options is currently seeking Clerical Professionals to join our growing and dynamic team! Benefits and competitive pay will be discussed during the interview and will be based upon experience.

Company Intro:

Employers Options does not just connect you with a job; we offer you the ability to double your income in as little as two years. How? We offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow. The more worthy the goal, the harder the path and we do not offer you a rose garden. This is not an elevator to success; it is a ladder, and you must put in the work to climb so you ll never feel stuck in a dead-end job again.

Employers Options is part of Array Corporation, the leading technology-enabled enterprise staffing organization whose mission is to help YOU TAKE CHARGE OF YOUR CAREER.

Role Purpose:

To provide exceptional customer service in a professional and/or office setting to service customers in a team-oriented environment.

Job Description:

Clerical Professional responsibilities include but are not limited to:

  • Successfully responds to and logs routine telephone and other inquiries
  • Participates in the training process to develop skills and knowledge that will be utilized in performing essential duties
  • Remains current on all changes to customer service policies, procedures, and product information to accurately and consistently respond to inquiries
  • Attends meetings and note-taking
  • Accurately responds to and follows up on inquiries in a timely and professional manner that represents the company and our clients favorably through verbal and written communication
  • Makes outbound phone calls as needed
  • Investigates problems and complaints, including reviewing responses from other departments and supervisors
  • Determines appropriate resolution, including negotiating positive outcomes
  • Assists with special or ongoing projects as assigned
  • Works independently with minimal supervision
  • Takes the initiative to effectively carry out daily responsibilities
  • Performs other duties as assigned
    Position Requirements

    Education: High School Diploma or equivalent is required

    Experience: At least one year of Clerical or Administrative working experience is required.

    Skills and Certifications:
    • Excellent customer service, organizational, and verbal and written communication skills
    • Maintain professionalism under stressful situations
    • Strong listening and problem-solving skills
    • Positively, proactively, and accurately handle customer concerns and focus on multiple tasks simultaneously in a fast-paced environment
    • Take initiative to effectively carry out and follow through on daily responsibilities
    • Navigate through computer systems including Windows, and proficient keyboarding skills
    • Basic-level proficiency in Microsoft Word, Excel, and Outlook
    • Able to remain in a stationary position and work on a computer for up to eight hours per workday
    • Able to converse on the telephone for up to eight hours per workday
    • Able to use standard office equipment such as photocopiers, filing cabinets, and fax machines
    • Attention to detail, work independently and in a team environment with minimal supervision, and consistently meet deadlines
      Type: Various; Will be discussed during interview

      Pay Rate: Competitive based on experience

      Schedule: Various; Will be discussed during interview

      Top Benefits/Perks:

      As a team member at Employers Options, you will be eligible for:

      Competitive Benefits such as health care, dental care, vision care, and 401K/matching

      Career Development

      Location:

      Kahului, Maui, Hawaii

Keywords: Array Corporation, Maui , Clerical Professionals, Other , Kahului, Hawaii

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