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Customer Service Exit Gate

Company: The Hertz Corporation
Location: Kahului
Posted on: November 22, 2022

Job Description:

Ride the wave into a new career with Hertz!! We are looking for Customer Service Exit Gate Represtative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot!

Benefits and Perks:

The starting wage for this position is $14.75/hr

Sign-on bonus: $1,000

This bonus is paid out in 2 installments of $500 at 30 and 90 days.

(You must be employed at time of the payment installment).

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • 40% off any standard Hertz Rental
  • Discounted Travel and Food
  • Tuition Discounts
  • Tuition Reimbursement
  • Pet Insurance
  • Career Growth with hands-on learning
    Job Description

    As a Customer Service Exit Gate Representative your general responsibilities include but are not limited to:

    • Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
    • Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
    • Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
    • Assist customers with directions, and review and resolve rental contract and vehicle issues.
    • Manually log and release vehicles from lot during computer system outages or unavailability.
    • Perform related responsibilities as required or assigned.
      Union

      This position is in a union environment and the scheduling is subject to shift bid. New employees can expect to work an assigned schedule as well as overtime hours.

      Qualifications:

      Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. All employment is contingent on the successful completion of a background screen.

      Apply today and shift your career into drive for tomorrow!

      At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

      Individuals are encouraged to apply for positions because of the characteristics that make them unique.

      Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.

      EOE, including disability/veteran

Keywords: The Hertz Corporation, Maui , Customer Service Exit Gate, Other , Kahului, Hawaii

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