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Room Service Server - Full Time

Company: Four Seasons Hotels Inc
Location: Kailua Kona
Posted on: January 25, 2023

Job Description:

JOIN FOUR SEASONS RESORT HUALLAI

Nestled along the legendary Kona-Kohala Coast of Hawai`i Island, Huallai is a Hawaiian destination practicing traditions that have been passed down from generations before us. Here, the beauty of its natural resources are showcased, tropical and indigenous plants embrace the walkways. The spirit of hospitality is all around you as our people share the true essence of aloha.

All of the richness of the Huallai experience comes from the gracious people who work here. They are our treasured "Ambassadors of Aloha" the embodiment of Hawaiian hospitality- and our greatest Asset.

IN ROOM DINING SERVER

The Four Seasons Resort Hualalai is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our In Room Dining Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU'LL DO

* Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
* Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
* Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
* Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
* Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
* And More!

WHAT TO BRING

* Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
* Ability to communicate professional and accurately
* Successful candidate must possess legal work authorization in United States
* Ability to accurately read and work with computer systems.
* Strong Customer Service skills
* Minimum 1 year of food service or related work

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

* An on-site Physical Therapist
* 24-hour access to Indoor and Outdoor Gym
* Holiday, Vacation & Sick pay
* Robust Benefit Plan
* Company Match 401K Plan
* Laundered Employee Uniform
* Free employee meals prepared by the Four Seasons Culinary 'Ohana
* Complimentary stays at Four Seasons Worldwide
* Training and Development Opportunities
* Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Huallai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

JOIN FOUR SEASONS RESORT HUALLAI

Nestled along the legendary Kona-Kohala Coast of Hawai`i Island, Huallai is a Hawaiian destination practicing traditions that have been passed down from generations before us. Here, the beauty of its natural resources are showcased, tropical and indigenous plants embrace the walkways. The spirit of hospitality is all around you as our people share the true essence of aloha.

All of the richness of the Huallai experience comes from the gracious people who work here. They are our treasured "Ambassadors of Aloha" the embodiment of Hawaiian hospitality- and our greatest Asset.

IN ROOM DINING SERVER

The Four Seasons Resort Hualalai is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our In Room Dining Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU'LL DO

* Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
* Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
* Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
* Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
* Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
* And More!

WHAT TO BRING

* Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
* Ability to communicate professional and accurately
* Successful candidate must possess legal work authorization in United States
* Ability to accurately read and work with computer systems.
* Strong Customer Service skills
* Minimum 1 year of food service or related work

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

* An on-site Physical Therapist
* 24-hour access to Indoor and Outdoor Gym
* Holiday, Vacation & Sick pay
* Robust Benefit Plan
* Company Match 401K Plan
* Laundered Employee Uniform
* Free employee meals prepared by the Four Seasons Culinary 'Ohana
* Complimentary stays at Four Seasons Worldwide
* Training and Development Opportunities
* Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Huallai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Keywords: Four Seasons Hotels Inc, Maui , Room Service Server - Full Time, Other , Kailua Kona, Hawaii

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