Server Room Service
Company: Sheraton Hotels & Resorts
Location: Koloa
Posted on: January 27, 2023
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Job Description:
Additional Information Full-time, Pay : $13.19 / hour , tipsJob
Number 23008792Job Category Food and Beverage & CulinaryLocation
Sheraton Kauai Resort, 2440 Hoonani Road, Koloa, Hawaii, United
States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation?
NPosition Type Non-Management JOB SUMMARY Serve food courses and
alcoholic beverages to guests. Set tables according to type of
event and service standards. Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length
of wait, re-cook orders, and product availability. Communicate
additional meal requirements, allergies, dietary needs, and special
requests to the kitchen. Record transaction in MICROS system at
time of order. Check in with guests to ensure satisfaction with
each food course and/or beverages. Maintain cleanliness of work
areas, china, glass, etc., throughout the day. Complete closing
duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with
others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand,
sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance and objects
weighing in excess of 50 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor
skills and hand-eye coordination. Move over sloping, uneven, or
slippery surfaces as well as up and down stairs and/or service
ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job
duties as requested by Supervisors. Marriott International is an
equal opportunity employer.We believe in hiring a diverse workforce
and sustaining an inclusive, people-first culture.We are committed
to non-discrimination onanyprotectedbasis, such as disability and
veteran status, or any other basis covered under applicable
law.Marriott International considers for employment qualified
applicants with criminal histories consistent with applicable
federal, state and local law. When you join the Sheraton family,
you become a member of its global community. Weve been a place to
gatherand connect since 1937. At Sheraton, associates create a
sense of belonging in more than 400 communities around the world.
We welcome guests through engaging experiences and thoughtful
service. If youre a team player who is excited to
deliverameaningful guest experiences, we encourage you to
exploreyour next career opportunitywith Sheraton.
Keywords: Sheraton Hotels & Resorts, Maui , Server Room Service, Other , Koloa, Hawaii
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