Housekeeping Clerk

Company: Hilton Grand Vacations
Location: Koloa
Posted on: March 17, 2023

Job Description:

Job DescriptionWhat will I be doing?
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As the -Housekeeping Clerk, -you will -answers incoming departmental calls in regards to team members, members, owners or guest's needs and dispatches requests using two-way radio, telephone, and the Company's Engineering management system to create and track work orders.




Here's why you'll love it here - -We offer an excellent benefits package to our full-time Team Members that include:

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• Medical, Dental, and Vision insurance from Day One
  
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  
• Generous Paid Time Off Program
  
• Paid Sick Days
  
• Team Member Recognition and numerous learning and advancement opportunities
  
• and more!
  
  
  
  
  Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work - certified company, earning our 2022 certification.
  
  
  
  Schedule Details:
  
  
  
  Our Housekeeping Department operates 7 days per week. -Housekeeping Clerk Team Members will work -shifts that range between 5:00am through 5:30pm
  
  
  
  Additional Responsibilities Include:
  
  
  
  
  
  
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  • Determine daily housekeeping service needs and ensures an adequate number of team members are scheduled to perform work.
    
  • Answers incoming calls using proper telephone and radio etiquette.
    
  • Creates, dispatches, and completes work orders in the Company's facilities management system.
    
  • Respond to inquiries and prepares and makes arrangements to return Lost and Found items through on-site pick-up, United States Postal Service, Federal Express, United Parcel Service, or other designated carrier.
    
  • Maintains and communicates accurate suite status to the Front Office team members.
    
  • Prepares reports relating to suite occupancy and incentive programs, where applicable.
    
  • Perform related cleaning duties -as needed.
    
    
    Don't wait! Apply today!
    
    Qualifications
    What are we looking for?
    
    
    
    Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
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    • High school diploma or equivalent
      
    • Able to work a flexible schedule to include weekends -and holidays.
      
      
      
      
      It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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      • Previous hotel/hospitality experience
        
      • Computer proficiency in Microsoft Word, Excel, and Outlook
        
      • Proficient in the English language to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments
        
      • Excellent customer service skills
        
        
        We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
        
        

Keywords: Hilton Grand Vacations, Maui , Housekeeping Clerk, Other , Koloa, Hawaii