Front Desk Agent
Company: Marriott Vacations Worldwide
Location: Lahaina
Posted on: June 25, 2022
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Job Description:
Job DescriptionAre you ready to grow your dream career while
making others' vacation dreams come true? Marriott Vacations
Worldwide is a world premier organization for Vacation Ownership
with resorts at destinations around the globe. Join our team and
help deliver unforgettable experiences that make vacation dreams
come true.JOB STATUS: Casual / On-CallJOB SUMMARYDo you pride
yourself on your customer service skills and ability to personalize
interactions with guests? Have a bold attention to detail while
multi-tasking? Value a cooperative, team-oriented environment?If
so, the Front Office might be the place for you! You will have the
opportunity to welcome our guests, while experiencing our
dedication to the well-being of our associates.As a Guest Service
Associate, you will be interacting directly with guests from the
time they arrive on property until they depart. In addition, your
responsibilities include, but are not limited to, processing all
guest arrivals and departures, and providing accurate information
about the resort and surrounding area while delivering a
personalized vacation experience for each guest.CORE WORK
ACTIVITIESFollow company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company
assets.Welcome and acknowledge guests according to company
standards; anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine
appreciation.Speak using clear and professional language; answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships; support team to reach common goals;
listen and respond appropriately to the concerns of employees.
Comply with quality assurance standards. Stand, sit, or walk for an
extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance.Attention to customer service with a professional and
pleasant personality.Available to work a flexible schedule
including evenings, weekends, and holidays.Perform other reasonable
job duties as requested by Supervisors.Marriott Vacations Worldwide
is an equal opportunity employer committed to hiring a diverse
workforce and sustaining an inclusive culture
Keywords: Marriott Vacations Worldwide, Maui , Front Desk Agent, Sales , Lahaina, Hawaii
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