Customer Service Representative I (Kahana Branch - Maui)
Company: First Hawaiian Bank
Posted on: November 22, 2022
Customer Service Representative I
First Hawaiian Bank is currently seeking a highly engaging,
customer-focused, goals-driven Customer Service Representative to
join our Kahana Branch in Maui! In this role, you will provide
quality customer service to bank customers both inside and outside
the branch, promoting the Bank's products and services which
includes informing the customer of benefits and features, act as an
initial contact for referral of the customer to personal bankers
and specialized areas of the bank such as consumer and commercial
loans, credit cards etc., while always projecting a professional
image and appearance as a representative of the Bank.
Monday - Thursday 8:00AM - 4:30PM; Friday 8:00AM - 6:30PM; Saturday
on a rotation basis 8:30AM - 1:30PM (hours may vary)
The ideal candidate will have:
* Associates degree in business and/or equivalent work skills
required. Upon acceptance into the position, mandatory completion
of FHB CSR School.
* Minimum of two years as a commercial savings teller in a
financial institution (i.e., within FHB, minimum two years
teller/clerk teller experience) or two years in a retail sales
environment selling products and services.
* Strong verbal and interpersonal communication skills required to
perform sales presentations to individuals and groups.
* Ability to use judgement and discretion regarding customer
transactions and confidential information required.
* PC skills in word processing required.
* Must be able to type 35wpm.
Keywords: First Hawaiian Bank, Maui , Customer Service Representative I (Kahana Branch - Maui), Sales , Lahaina, Hawaii
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